Chrome 137 has been released so we are marking this incident as Resolved. Please update to the latest Chrome if you have not already done so.
Posted May 27, 2025 - 07:54 PDT
Update
We have received multiple reports of upgrading to Chrome 136.0.7103.93 resolving the audio and video latency issue. Please upgrade if you have not already done so.
Posted May 09, 2025 - 13:53 PDT
Monitoring
A bug that impacted the audio and video streaming of Smart Consult's was detected in Chrome 136 and resolved in hotfix 136.0.7103.93. Please ensure that all users of Smart Consults that use Chrome are using the latest version.